Legal notice

1. PRESENTATION

The STUDI LMS distance learning platform, including its subdomains, and the related applications available for download on the Google Play and App Store application portals (hereinafter  » the Platform « ) are owned and operated by STUDI (hereinafter  » the School « ), a simplified joint-stock company with a capital of €6,687,175.43, registered with the Paris Trade and Companies Register under number 911 148 369 (SIRET 911 148 369 00018), a training organization registered under activity declaration number 11 75 65568 75 with the Prefect of the Île-de-France region, a training organization – CFA registered under UAI number 0756369R with the Rectorate of Paris, and whose registered office is located at 155 rue de Charonne, 75011 Paris, and its other establishments Available here . STUDI is a member of the Galileo Global Education group.

The Director of Publication for the Platform is Mr. Pierre Charvet.

For any questions, complaints and/or comments regarding the Platform, you can contact the School by email at the following address: contact@studi.fr , in which case the School undertakes to provide a response within 7 working days.

2. PURPOSE AND ENFORCEABILITY

These General Terms and Conditions of Use (hereinafter the  »  GTC  « ) describe the terms and conditions applicable to the use of the Platform by any natural person (hereinafter  »  the Learner  « ) registered on a distance learning course.

By browsing the Platform, the Learner acknowledges having read and accepted all of these Terms and Conditions, the Internal Regulations and the Personal Data Protection Policy of the School.

The School reserves the right to modify, adapt, improve, and/or update the Platform and these Terms of Use at any time, in order to comply with legal obligations or to improve the Platform. Any modified version of these Terms of Use is applicable from the date of its publication. The School will notify the Learner by email or via the Platform to allow them to review it before it takes effect.

If the Learner continues to use the Platform after the publication or sending of a notice regarding changes to these Terms of Use, this signifies the Learner’s acceptance of the updates. The Terms of Use applicable to the Learner are those in effect at the time of their use of the Platform.

3. PLATFORM REGISTRATION

3.1 Registration conditions

The Learner must have read and accepted these Terms and Conditions, the Internal Regulations and the School’s Personal Data Protection Policy , by ticking the box provided for this purpose.

The Learner declares that they have the capacity to accept these Terms and Conditions, i.e., that they are over 16 years old and not subject to any legal protection measure for adults.

For any Learner under 16 years of age, the minor’s consent must be given by the holder of parental authority at the time of registration for the School’s services.

3.2 Creating an account for a free demo course

The School offers the possibility of following discovery courses directly accessible from the website www.studi.com . When creating their account, the Learner agrees to provide true, accurate, and complete personal information and to create their password.

3.3 Account creation for a paid training course

After acceptance of their registration for the School’s services, the Learner receives a welcome email containing a link to the Platform.

The access code provided by the School and the password chosen by the Learner to log in to the Platform are strictly personal and confidential. The Learner agrees to keep them secure and use them in a way that maintains their strict confidentiality.

The School recommends that the Learner not use a password that is too simplistic (for example: 12345678) but rather a personalized password composed of at least 8 characters including at least 1 number, 1 uppercase letter, 1 lowercase letter and a special character.

In case of loss of password, the Learner has the option to generate a new password with their personal access code and the offered « Forgot your password? » feature.

For any difficulty related to the password, the Learner can call 01 74 888 555, from Monday to Thursday from 9:30 a.m. to 7 p.m. and on Friday from 9:30 a.m. to 5 p.m. or send an email to contact@studi.fr .

3.4 Access to the Platform

The Learner is the only one authorized to access the Platform using their personal access code and password.

Any use of the Platform with the Learner’s personal access code and password is deemed to have been made by the Learner themselves. If a third party uses their personal access code and password, the Learner must immediately notify the School by sending an email to the following address: contact@studi.fr .

4. PLATFORM USE

4.1 Learner Account Settings

The Learner can personalize their account from their first connection to the Platform through the « Account Settings » either by clicking on their profile picture or by clicking on the gear icon in the navigation bar; and also personalize the level of push notifications they are likely to receive from the School.

The Learner guarantees that the information provided regarding their identity and contact details within the Platform is true, accurate, complete and up-to-date.

The Learner is solely responsible for the truthfulness and accuracy of this information. The School cannot under any circumstances be held liable for any errors, omissions, or inaccuracies that may be found in the information provided by the Learner, nor for any harm that may result to other learners or third parties. The Learner is solely responsible for all activity that takes place on their account.

The Learner is required to update their personal information on the Platform in case of changes: postal address, telephone number, email address, etc.

4.2 Platform Features

By logging into their account on the Platform, the Learner can track their training progress, interact with others, and access third-party resources through the following features:

4.2.1 Home: discovering the Platform through a news feed that brings together all the messages from the Learners in the training course.

4.2.2 Media library: a space containing all the content of the training course as well as additional resources, with notification of the percentage of progress in the training course as it happens, and the possibility of asking questions directly to the trainers.

4.2.3 Favorites: quick access to resources selected by the Learner during their training journey.

4.2.4 Planning: milestones of progress in the training path that the Learner can personalize in agreement with the Learner Relations Service of the School.

4.2.5 Live: supplementary live and recorded course materials. The learner has access to all of the School’s « live » sessions.

4.2.6 Campus: schedule of practical workshops focusing on case studies and led by trainers from the School in person in different regions in France.

4.2.7 Forum: Learners can ask all their questions here without going through the course interface in the media library. A search engine with filters is available to help learners with their queries.

4.2.8 Assessments: all assessments carried out throughout the training course, whether formative or summative, may be in the form of multiple-choice questions, case studies, simulations, reports and oral presentations.

4.2.9 Directory: access to the list of all Learners who have agreed to be included in the directory with geolocation.

4.2.10 Assistance: reminder of the Internal Regulations, the Personal Data Protection Policy , these Terms of Use and the Moderation Charter, access to video tutorials on the operation of the Platform, access to support services and contacts (FAQ, Forum, Educational Service, Accounting Service, Administrative Service, Technical Support, etc.).

4.2.11 Messaging: The Learner can communicate live with other Learners in their training course and with the School’s Learner Relations Service.

4.2.12 Employment & Internship: space dedicated to job and internship search with content made available to the Learner (practical guides, job descriptions, videos, CV and cover letter writing…) and employment coaching to support the Learner.

4.2.13 Internship agreement: space to generate an agreement for contracted internships.

4.2.14 Newsletters: spaces where the teaching team of the School publishes newsletters about your courses.

4.2.15 Ideas and suggestions: Learners can submit their ideas and suggestions to co-create new services and/or new features on the School Platform.

4.2.16 Report a bug: in direct contact with the School’s Technical Support to report any technical problem with the Platform.

4.2.17 Chatbot : The learner is responsible for the information they provide to the chatbot and the content they may transmit via this tool. The user is therefore prohibited from transmitting any data considered « sensitive, » including but not limited to: any data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health, or data concerning sex life or sexual orientation.

5. LEARNER OBLIGATIONS AND MODERATION CHARTER

5.1 Obligations of the Learner

When using the Platform, the Learner agrees to:

• to guarantee the accuracy, integrity and legality of the information provided on the Platform regarding their identity and contact details, and to incorporate any changes as they occur,
• create only one account and ensure proper use of the Platform,
• Do not post on the Platform any messages, comments, or content that is malicious, denigrating, defamatory, abusive, obscene, pornographic, violent, racist, xenophobic, discriminatory, intentionally misleading, illegal, and/or contrary to public order or morality.
• respect the rights of third parties, and in particular the right of everyone to respect for their private life, their image and their other personality rights, as well as all intellectual property rights,
• not to impersonate another Learner or a third party in a way that could mislead or create confusion regarding their identity, the origin of the information, content (messages, comments, etc.) that they disseminate or transmit within the Platform,
• not to alter or disrupt the integrity of the Platform and/or the data contained therein,
• not to cheat to improve one’s own results in assessments and not to improve or degrade the results of other Learners.

In the event of a proven breach of any of these obligations, the School reserves the right to suspend the Learner’s access to the Platform and to initiate any legal proceedings it deems legitimate.

5.2 School Moderation Charter

The walls, forum and messaging available on the Platform are open spaces for exchanges between learners, trainers and the School’s services, which wishes to develop a friendly community around its training courses and give learners on the Platform the opportunity to comment on articles, participate in debates, interact with other members and exchange with the teaching team.

In order for the dialogue to take place in a courteous, satisfactory and constructive manner, the School has established the following rules of moderation:

• Good manners and respect for others are essential in collaborative spaces. Everyone has the right to express their point of view and must be able to respect those of others. This is to preserve the collective nature of the exchanges.
• Discriminatory and defamatory messages of any kind are strictly prohibited.
• All racist, xenophobic, revisionist remarks, those inciting racial hatred, calls for violence or murder, as well as pornographic, pedophilic or obscene messages are not permitted.
• It’s important to remember that while expressing your ideas is permitted, personal insults between participants and tasteless jokes contribute nothing to the discussion and can offend other users of the Platform. These types of messages will be automatically moderated.
• For better understanding of contributions by other users of the Platform, comments in capital letters, in « texting language » or off-topic messages are not tolerated.
• Collaborative spaces are constructive learning environments where users can share their opinions on published topics. Therefore, messages that infringe on the privacy of other participants or third parties, disclose other members’ personal information, or aim to discredit other comments in a non-constructive manner will be removed.
• In order to avoid cluttering discussion threads and disturbing other participants in the debates through their comments, all advertising, commercial messages, press releases from political or trade union organizations are prohibited.
• The same applies to spam, the repetitive posting of identical or similar messages.
• If a link is posted under an article to provide additional information or another perspective, the contributor is asked to add a clear comment. This will help learners understand the purpose of their contribution and prevent the message from being flagged as spam.

Anyone may, at any time, report a comment that violates these guidelines or infringes upon their rights to the School by sending a message through the Platform’s messaging system. The School is committed to responding as quickly as possible. Any clearly abusive report will be sanctioned by the School.

The School also manually moderates messages that do not comply with the principles outlined in this charter after they are posted; that is, no message is reviewed before publication. Messages are therefore published immediately, but may be reviewed by the moderation team and the Platform administrators after posting by the Learner or any other Platform user.

In the event of non-compliance with these moderation rules, the School reserves the right to suspend the Learner’s or any other user’s access to the Platform and to initiate any legal proceedings it deems legitimate.

6. SCHOOL RESPONSIBILITY

6.1 Regarding the information and/or content published on the Platform by the Learner

Information and content (messages, comments, etc.) published by the Learner on the Platform are not reviewed by the School before publication. However, they may be reviewed after publication by the School in accordance with the Moderation Charter mentioned in Article 5.2.

As the host of this information and/or content put online by the Learner on the Platform, the School is subject to the limited liability regime as provided for in Articles 6.I.2 et seq. of Law No. 2004-575 of 21 June 2004 for Confidence in the Digital Economy which authorizes it to remove manifestly illegal information and/or content which will be notified to it or to make access to it impossible.

6.2 In the event of non-performance of its obligations

The School is only liable for direct damages suffered by the Learner that result exclusively from the School’s failure to fulfill its obligations.

However, the School cannot be held responsible:

• Damages resulting from the Learner’s actions, difficulties related to the operation of the internet network and more generally telecommunications networks, the actions of a third party or a case of force majeure.
• Indirect damages resulting from the use of the Platform, these being defined in a non-limiting manner as operating losses, loss of opportunities, damage to image or reputation, commercial or economic loss.
• From any data loss suffered by the Learner.

6.3 In the event of an interruption of access to the Platform

Access to the Platform may be temporarily interrupted in the event of force majeure, events beyond the control of the School and/or the service provider, potential outages, or maintenance related to technological developments of the Platform or necessary to ensure the proper functioning of the training services. Interruptions of access to the Platform, regardless of the cause, duration, or frequency, do not render the School liable and do not entitle the Learner to any compensation.

The School undertakes to implement all means at its disposal to guarantee the accessibility and continuity of the Platform’s services 24 hours a day and 7 days a week, while being bound only by an obligation of means regarding the continuity of access to the services.

In the event of unavailability of distance learning services on the Platform, the Learner can contact the School by email contact@studi.fr or by telephone at 01 74 888 555, from Monday to Thursday from 9:30 a.m. to 7 p.m. and on Friday from 9:30 a.m. to 5 p.m.

7. INTELLECTUAL PROPERTY

7.1 Rights relating to content uploaded by the Learner to the Platform

7.1.1 The intellectual property rights relating to the content posted online on the Platform by the Learner remain the full and complete property of the Learner.

7.1.2 The Learner is fully responsible for all content that he/she puts online and undertakes not to infringe the rights of any third party.

7.1.3 The Learner declares and warrants that they have all the necessary authorizations to upload and distribute the content. The Learner undertakes to notify the School of any action by a third party claiming to have rights to the content published by the Learner using the Platform, or alleging a violation of their image rights.

7.1.4 The Learner grants the School a free, worldwide, irrevocable, transferable and non-exclusive license to use the content published through the Platform, for the sole purpose of the proper execution of the services related to the Platform, without this conferring on the Learner any right to remuneration or any other benefit.

7.2 Rights relating to the Platform

7.2.1 All constituent elements of the Platform (including, but not limited to, the software used, the source code, the text, the logos, the photographs, the drawings, the images, the sounds, the databases, the trade and domain names, all distinctive signs as well as the content of the training courses, etc.) are works protected by intellectual property rights, and in particular by copyright, trademark law, database law, design and model law and patent law (hereinafter « Intellectual Property Rights »).

7.2.2 All Intellectual Property Rights relating to the Platform belong to the School or are integrated into the Platform with the agreement of the owner of the rights in question.

7.2.3 No part of the Platform itself, nor the data and information presented on the Platform, may be recorded (other than that necessary to use the Platform) or reproduced, modified, translated, made public, distributed, rented or sold, transmitted to third parties or used in any way whatsoever without the prior written authorization of the School.

7.2.4 The School grants the Learner a personal, temporary, worldwide, non-transferable license to use the Platform in accordance with these Terms of Use. This license is granted solely for the purpose of allowing the Learner to use the Platform for strictly personal purposes related to completing a training program, to the exclusion of any other purpose. The license is granted only for the duration of the Learner’s use of the Platform. The license includes the right to display and operate the Platform in accordance with its intended purpose via a connection to an electronic communications network. The Learner may not, under any circumstances, make the Platform available to any third party and is strictly prohibited from any other use, including but not limited to any adaptation, modification, translation, arrangement, distribution, or decompilation. Any use unrelated to the intended purpose is prohibited. This prohibition applies regardless of the method of reproduction, representation and/or modification, and regardless of its duration.

7.2.5 Any unauthorized use of elements of the Platform will result in civil and/or criminal liability for its author and may lead to legal proceedings against him/her.

8. PROTECTION OF PERSONAL DATA

The School places at the heart of its commitment transparency regarding the personal data collected about its Learners, its use and the entities with which the School is likely to share it.

The School offers several options to its Learners regarding the personal data collected, used and shared as indicated in its Personal Data Protection Policy accessible at the following link: https://www.studi.com/fr/rgpd .

The School expressly invites the Learner to consult its Personal Data Protection Policy, which forms an integral part of these Terms and Conditions.

The School collects and processes personal data concerning Learners in the context of the use of the Chatbot and in particular the data provided by the Learner in the conversation tool in order to be able to respond to them.

The data collected is essential for processing your requests. The School does not have direct access to the data you provide on the Chatbot; only the service provider Allobrain and its subcontractors have access to the data in order to store and process it.

Your data is processed within the European Union to give you access to the Chatbot tool and to retain your conversation for one month, in accordance with these Terms of Service. It is then anonymized to be used for the continuous improvement of the Chatbot.

In accordance with the provisions of the General Data Protection Regulation (GDPR), Users have, in particular, the right to access, rectify, delete, and object to the processing of their personal data for legitimate reasons. These rights can be exercised by contacting the Data Protection Officer (DPO) at dpo@studi.com.
 

9. SUSPENSION OF ACCESS TO THE PLATFORM

9.1 By the Learner

Every Learner has the right to access, modify or delete their account on the Platform.

9.1.1 The conditions for exercising the right of withdrawal within fourteen clear days and the Learner’s right to terminate the contract are governed by Articles 8 and 9 of the School’s General Terms and Conditions of Sale , accepted by the Learner at the time of registration. Access to the Platform will be suspended upon receipt of the notification, and the Learner’s account will be deleted.

9.1.2 If the Learner has obtained a certificate, qualification, or diploma, or validated skills, the School cannot grant their request to delete their account. Due to regulatory obligations related to the tracking of certificates, qualifications, or diplomas, the School is required to retain the Learner’s file, including their personal information and details of their entire training program with the School. The Learner’s data will be archived under regulatory security conditions and accessible to the Learner upon request.

9.1.2 For any request for temporary suspension, the Learner may contact the School’s Academic Department using the Platform’s messaging system or by sending an email to contact@studi.fr . All requests will be processed within seven working days of receipt by the School.

9.2 By the School

9.2.1 For any Learner under 16 years of age, the minor’s consent must be given by the holder of parental authority at the time of registration for the School’s services. If this prerequisite is not met, the School may suspend access to the Platform until consent is obtained.

9.2.2 The School reserves the right to suspend access to the Platform in the event of non-compliance with these Terms and Conditions, including the School’s Moderation Charter, the Terms and Conditions of Sale , accepted by the Learner at the time of registration and the School’s Internal Regulations.

9.2.3 In the event of a proven breach by the Learner of his obligations, the School will contact him by any means it deems useful to warn him that a sanction may be taken against him, including the suspension of his access to the Platform.

9.3 Due to force majeure

The suspension of access to the Platform in the event of force majeure cannot lead to liability for the parties involved.

The case of force majeure suspends the obligations of the party concerned for the duration of its existence if the case of force majeure is temporary.

If the impediment is permanent, the parties will be released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code, in compliance with the terms provided for in Articles 9 and 10 of the General Terms and Conditions of Sale .

10. APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms and Conditions are governed by French law.

Before any legal proceedings, the parties will seek to reach an agreement through a possible amicable settlement.

In the absence of an amicable settlement, the dispute will be brought before the competent courts and, if the law allows, before the courts within the jurisdiction of Montpellier.

Any request for information or complaint relating to these Terms and Conditions should be sent by email to mediation@studi.fr .

Should any clause of these Terms and Conditions be deemed invalid, such invalidity shall not render the remaining Terms and Conditions invalid. Furthermore, the temporary or permanent non-application of one or more clauses of these Terms and Conditions by the School shall not constitute a waiver by the School of its rights under the other clauses of the Terms and Conditions, which shall remain in full force and effect.