BTS in SME Management (apprenticeship program)
- 100% online 24/7 • Web & Mobile
- Estimated duration: 1350 hours (2 years) or 675 hours (1 year)
- Starting at any time of the year
- State-recognized diploma certification • Level 5 (Bac+2)
- ECTS credits: 120 credits
In short
Become a key player in SMEs with the BTS in SME Management (work-study program).
The BTS in SME Management prepares you to become the right-hand person to the manager, occupying a versatile and strategic role within small and medium-sized enterprises. This work-study program allows you to combine theory and practice, mastering administrative, financial, commercial, and human resources management.
You will learn to manage files, monitor budgets, organize schedules and optimize the company’s operations, while anticipating risks and supporting the manager in his decisions.
Thanks to this immersion in the company, you will develop an operational and strategic vision that will make you a real asset in the management and growth of SMEs, ready to take on the challenges of a dynamic environment.
Program
Managing relationships with the SME's clients and suppliers
- Prospect for clients or respond to tenders;
- process client requests
- ; inform, advise, guide, and handle complaints;
- research and select suppliers;
- place and monitor purchase and capital expenditure orders, validate payments, and evaluate suppliers;
- and ensure accounting follow-up of commercial transactions.
Participate in the risk management of the SME, manage personnel and contribute to the HR management of the SME
- Understanding and arguingTo find out more and gather information
- Methodology for analyzing works
- Test methodology
Read and understand a message- Researching through time, staying informed in the age of the internet and social networks.
- Mastering documentary research tools and monitoring
- Organizing your information search
- Relying on the right support
- Extracting information from an organized or unorganized document
- Processing information
- Learn comparative analysis
- To qualify and relativize information based on transtextuality
- To conduct a critical assessment of a document or subject
- Recognizing the different cognitive biases
- Recognizing the different sophisticated techniques and the art of always being right
Write a message- Literary Analysis – Methodology and Tools
- Knowing how to read graphic documents
- Analyzing the form to understand the content of a text, whether alone or within a corpus
- To search for an idea, to extract an idea from a fact, an example, a document
- Organize your ideas, put them in order / Create a plan
- Knowing how to nuance, relativize, and modulate.
- The essentials for writing during an exam 1
- The essentials for writing during an exam 2
- The rules of argumentation
- Develop and illustrate an idea
- Choose the means of communication
- Write a readable message
- Engage with the message / Present your point of view
- Create an authentic message
- Use deictics and shifters wisely
- Logical connectors
- Structure your speech to make it logical
- Language levels
- Professional writing: The letter
- Professional writing: Summary note
- Professional documents: Reports and minutes
- Professional writing: The professional report
Managing staff and contributing to the Human Resources management of the SME
- Administrative management of SME personnelParticipation in the human resources management of the SME
- Monitoring of hiring and departure formalities and procedures
- Organization and monitoring of personnel files
- Management of working time, absences and leave
- Presentation of gross remuneration and breakdown of working hours
- Gross compensation: base salary, bonuses, and deductions for absences
- Gross salary: benefits in kind
- Gross pay: overtime
- Gross pay: overtime
- Gross remuneration: paid leave and paid leave allowance
- Gross salary: sick leave
- Reporting procedures
- The content of social declarations
Contribution to the internal cohesion of the SME- identify recruitment needs
- Candidate search and selection
- Choosing and integrating the new employee
- Preparation and implementation of staff evaluation
- Communication with internal and external stakeholders of the SME
- Recruitment software
- Development and monitoring of training activities
- Social report and dashboard
Organize the elections of staff representatives- Contributions to the quality of interpersonal relationships
- Contribution to the implementation of collaborative work
- Representation and negotiation within the company
- Communication applied to HR bodies
- Preparing for the professional elections
- The logistical and material organization of professional elections
Supporting the operation and development of SMEs
- Represent, analyze, and improve the SME’s information system;
- improve support processes and organize and monitor the SME’s activities;
- participate in the SME’s business development and customer loyalty;
- support the deployment of the SME’s communication plan;
- analyze the SME’s activity
- ; produce and analyze financial information;
- identify the factors explaining commercial and financial performance
- ; design and analyze a dashboard.
General knowledge and expression (BTS)
- Understanding and arguingTo find out more and gather information
- Methodology for analyzing works
- Test methodology
Read and understand a message- Researching through time, staying informed in the age of the internet and social networks.
- Mastering documentary research tools and monitoring
- Organizing your information search
- Relying on the right support
- Extracting information from an organized or unorganized document
- Processing information
- Learn comparative analysis
- To qualify and relativize information based on transtextuality
- To conduct a critical assessment of a document or subject
- Recognizing the different cognitive biases
- Recognizing the different sophisticated techniques and the art of always being right
Write a message- Literary Analysis – Methodology and Tools
- Knowing how to read graphic documents
- Analyzing the form to understand the content of a text, whether alone or within a corpus
- To search for an idea, to extract an idea from a fact, an example, a document
- Organize your ideas, put them in order / Create a plan
- Knowing how to nuance, relativize, and modulate.
- The essentials for writing during an exam 1
- The essentials for writing during an exam 2
- The rules of argumentation
- Develop and illustrate an idea
- Choose the means of communication
- Write a readable message
- Engage with the message / Present your point of view
- Create an authentic message
- Use deictics and shifters wisely
- Logical connectors
- Structure your speech to make it logical
- Language levels
- Professional writing: The letter
- Professional writing: Summary note
- Professional documents: Reports and minutes
- Professional writing: The professional report
Modern Foreign Languages
- Succeeding in my foreign language examsBecoming a professional
- Improving your foreign language skills for the BTS GPME (Business Management and SME)
- Language exams in BTS GPME
- How to analyze a corpus of documents
- Write a report in French based on a corpus of texts
- Write a report in English based on a corpus of texts
- Writing a professional document in a foreign language
- How to present your ideas orally in a first foreign language (LE 1)
- Participating in an interview in a foreign language
- Talking about one’s professional experience
The business world- Looking for a job
- Applying for a job
- In a job interview
- Leading meetings
- Organizing an online meeting
The market- Starting a business
- Navigating the working world
- Talking about social system and taxes
- Choosing a business strategy
- Negotiating a business deal
Business Ethics and Companies’ responsibilities in the globalized world- Knowing your customers
- Innovating to distinguish yourself on the market
- Managing the supply chain
- Marketing and advertising in the 21st century
Understanding the geographical and historical realities of English-speaking countries- Fighting for the planet at work
- Advocating for fairness in the globalized trade world
- Interacting in a multicultural environment
Good to know or to review- The Commonwealth
- The British Isles
- English speaking countries in America
- English speaking countries in Africa
- English speaking countries of the Pacific
- Understanding the different accent of the English-speaking world // Anglophone culture: the different accents
- The use of irregular verbs
- The media of the English-speaking world
Economic, legal and managerial culture
- Succeeding in my foreign language exams
- Improving your foreign language skills for the BTS GPME (Business Management and SME)
- Language exams in BTS GPME
- How to analyze a corpus of documents
- Write a report in French based on a corpus of texts
- Write a report in English based on a corpus of texts
- Writing a professional document in a foreign language
- How to present your ideas orally in a first foreign language (LE 1)
- Participating in an interview in a foreign language
- Talking about one’s professional experience
Becoming a professional
- Looking for a job
- Applying for a job
- In a job interview
- Leading meetings
- Organizing an online meeting
The business world
- Starting a business
- Navigating the working world
- Talking about social system and taxes
- Choosing a business strategy
- Negotiating a business deal
The market
- Knowing your customers
- Innovating to distinguish yourself on the market
- Managing the supply chain
- Marketing and advertising in the 21st century
Business Ethics and Companies’ responsibilities in the globalized world
- Fighting for the planet at work
- Advocating for fairness in the globalized trade world
- Interacting in a multicultural environment
Understanding the geographical and historical realities of English-speaking countries
- The Commonwealth
- The British Isles
- English speaking countries in America
- English speaking countries in Africa
- English speaking countries of the Pacific
- Understanding the different accent of the English-speaking world // Anglophone culture: the different accents
Good to know or to review
- The use of irregular verbs
- The media of the English-speaking world
Specific arrangements for work-study programs - Levels 4 to 6 (Baccalaureate to Bac+3)
- Module: Succeeding in my apprenticeship (estimated duration: 50 hours)Module: Succeeding in my professional life (estimated duration: 20 hours)
- Knowledge of work-study programs, contracts, mutual commitments, support and monitoring procedures
- Citizenship, diversity and health at work.
Educational support and reinforcement, followed by the Career Center (estimated duration: 54 hours on average)- Understanding the company’s challenges to facilitate my integration
- Stand out in the workplace
Digital skills (Studi+ access)- An interactive live session each week to answer questions from apprentices and provide information related to social assistance, international mobility, and disability.
- CFA monitoring: multi-year tripartite interviews
- Access to 1 or 2 short « digital skills » programs of your choice from the catalog, allowing you to train and practice on the software best suited to your company.
Upon completion of the training, you will obtain
State Diploma
Obtain the BTS « Real Estate Professions » level 5 qualification, registered with the RNCP under number 38380, by decree of 22/11/2023 published in the Official Journal of 08/12/2023
School diploma
&
Obtain the Real Estate Transactions and Management Officer diploma awarded by Studi in partnership with ESG Immobilier
120 Credits
ECTS (European Credit Transfer and Accumulation System) allows diplomas to be recognized in all countries of the European Union.
The Studi Method: Your Path to Success
Continuous support, proactive and on-demand personalized onboarding
You're never alone: from the moment you start your training, you'll be onboarded by your dedicated apprenticeship mentor who will guide you through the entire process. They'll introduce you to the starter kit (video conference, guides, contact information, schedule, tools), and you'll participate in your introductory live session. Your mentor will proactively contact you every month for a progress review, and you can reach them as needed!
Tailor-made career support
Discover best practices in work-study programs and refine your career plan: our career coaching program helps you at every stage to boost your employability today and for tomorrow (personality test, pitch and personal branding but also networking with alumni, partner recruitment platforms, internal job dating sessions).
A concrete and immersive teaching method
Intensive exam preparation
Dedicated virtual classes are organized for each targeted certification to prepare you for exam tests and deliverables, with corrected mock exams, intensive revision weeks and oral practice.
Tailor-made career support
Discover best practices in work-study programs and refine your career plan: our career coaching program helps you at every stage to boost your employability today and for tomorrow (personality test, pitch and personal branding but also networking with alumni, partner recruitment platforms, internal job dating sessions).
A concrete and immersive teaching method
Resources accessible at any time
Your training platform is available 24/7, on web and mobile. It gives you access to a wide variety of learning resources (written and video courses, on-demand virtual classrooms, corrected exercises and graded assessments) as well as the software licenses you need.
A true learning community
You'll be joining a collaborative platform to exchange ideas, share information, ask questions, and build relationships with other apprentices and trainers. Because learning is also a collective adventure.
360° skills for a differentiated profile
Terms and conditions
Admission requirements
To enroll in the training program leading to the targeted qualification, the candidate must:
- Be at least 16 years old on the date of entry into training
For any other situation, contact a training advisor who will assess your eligibility.
Professional experience and internship
The professional internship, which complements the theoretical learning, is essential for the validation of your qualification.
The total duration of the internship is a minimum of 210 hours.
The candidate will present proof of this period in the company to the examination session manager, who will keep a copy in the
session file.
Exam
The candidate will be evaluated according to the following methods:
- Assessments completed during training
- Production of a Professional Portfolio
- Creation of supplementary materials (document and slideshow)
- Completion and successful completion of the final in-person examinations:
– Professional simulation (4.5 hours)
– Technical maintenance (1 hour 25 minutes)
– Questioning based on production(s) (0h35)
– Final interview (0h10)
Certification
To find out the job placement rate for the targeted positions, consult the RNCP profile on the France Compétences website.
Validation by skills block
Professional certification is composed of several skill blocks that must be acquired in order to obtain the professional certification.
It is possible to validate one or more of the skill blocks. Each block can be acquired individually.
The RNCP record accessible from each training course record specifies the conditions for obtaining it.
For any questions regarding skills blocks, contact your training advisor.
Equivalencies and pathways
Partial equivalencies with:
RNCP36938 – BTS (Advanced Vocational Diploma) – Social and Family Economics;
RNCP36939 – BTS (Advanced Vocational Diploma) – Services and Benefits in the Health and Social Sectors; RNCP38575 – TP (Professional Title) –
Manager of a Small or Medium-Sized Structure;
RNCP38676 – TP – Manager of a Retail Unit.
Full equivalency with:
RNCP35993 – TP – Home Services Coordinator.
For more details: see the France Compétences fact sheet – https://www.francecompetences.fr/recherche/rncp/39539/
Further studies
After obtaining the Professional Title of Home Services Coordinator, you can either:
enter the job market directly
or continue towards:
– a Professional Bachelor’s Degree in Personal Services
– a University Diploma of Technology (BUT) in Social Careers: Coordination and Management of Health and Social Care Establishments and Services.
This list is not exhaustive.
Other further options are available.
Performance indicators
Funding
Alternation
100%
Included
- Personalized methodological support from your assigned advisor
- Educational support provided by our expert trainers
- Written courses and on-demand videos, and personalized assessments
- Exam-specific preparation
- Individual support for your assignments within the company
- Career coaching
- Unlimited access to over 10,000 live and on-demand virtual classes*
- Unlimited access to Skills 360 for 2 years
*Average number of live virtual classes observed over the last 12 months (mostly organized from 6pm onwards)
Access to the platform is granted on average within 14 days of the funder’s approval. This timeframe may vary depending on the type of funding.
Target professions
- Course Management
- Communication and Collaboration
- User-Friendly Interface
- Educational Institutions
- Businesses and Organization
- Individual Learners
- User-Friendly Interface
- Robust Course Management Capabilities
- Effective Communication and Collaboration
