BTS in SME Management
- 100% online 24/7 • Web & Mobile
- Estimated duration: 1100 hours • 16 months
- Starting at any time of the year
- State-recognized diploma certification • Level 5 (Bac+2)
- ECTS credits: 120 credits
In short
Become a versatile expert in managing small and medium-sized businesses!
The aim of this training program is to prepare future employees of small and medium-sized business leaders.
With this training, you are guaranteed to acquire skills that are both useful and sought after by companies.
You will thus become a competent professional in customer relationship management, organization, planning and administrative management of the company.
- Managing relationships with the SME's clients and suppliers
- Participating in the risk management of SMEs
- Managing staff and contributing to human resources management
- Supporting the operation and development of SMEs
Program
Managing relationships with the SME's clients and suppliers
Prospect for clients or respond to tenders;
process client requests;
inform, advise, guide, and handle complaints;
research and select suppliers;
place and monitor purchase and capital expenditure orders, validate payments, and evaluate suppliers;
and ensure accounting follow-up of commercial transactions.
Participate in the risk management of the SME, manage personnel and contribute to the HR management of the SME
Conducting monitoring;
Supporting the implementation of project-based work;
Identifying and assessing company risks and proposing corrective actions;
Evaluating and monitoring the SME’s financial risks in terms of cash flow;
Managing identified risks within the SME;
Implementing a quality approach within the SME;
Ensuring the administrative follow-up of personnel;
Preparing payroll information and communicating it;
Organizing elections for employee representatives;
Participating in human resources management;
Contributing to internal cohesion among company personnel
Managing staff and contributing to the Human Resources management of the SME
Administrative management of SME personnel
- Monitoring of hiring and departure formalities and procedures
- Organization and monitoring of personnel files
- Management of working time, absences and leave
- Presentation of gross remuneration and breakdown of working hours
- Gross compensation: base salary, bonuses, and deductions for absences
- Gross salary: benefits in kind
- Gross pay: overtime
- Gross pay: overtime
- Gross remuneration: paid leave and paid leave allowance
- Gross salary: sick leave
- Reporting procedures
- The content of social declarations
Participation in the human resources management of the SME
- identify recruitment needs
- Candidate search and selection
- Choosing and integrating the new employee
- Preparation and implementation of staff evaluation
- Communication with internal and external stakeholders of the SME
- Recruitment software
- Development and monitoring of training activities
- Social report and dashboard
Contribution to the internal cohesion of the SME
- Contributions to the quality of interpersonal relationships
- Contribution to the implementation of collaborative work
Organize the elections of staff representatives
- Representation and negotiation within the company
- Communication applied to HR bodies
- Preparing for the professional elections
- The logistical and material organization of professional elections
Supporting the operation and development of SMEs
Represent, analyze, and improve the SME’s information system;
improve support processes and organize and monitor the SME’s activities;
participate in the SME’s business development and customer loyalty;
support the deployment of the SME’s communication plan;
analyze the SME’s activity; produce and analyze financial information;
identify the factors explaining commercial and financial performance;
design and analyze a dashboard.
General knowledge and expression (BTS)
Understanding and arguing
- Methodology for analyzing works
- Test methodology
To find out more and gather information
- Researching through time, staying informed in the age of the internet and social networks.
- Mastering documentary research tools and monitoring
- Organizing your information search
- Relying on the right support
- Extracting information from an organized or unorganized document
- Processing information
- Learn comparative analysis
- To qualify and relativize information based on transtextuality
- To conduct a critical assessment of a document or subject
- Recognizing the different cognitive biases
- Recognizing the different sophisticated techniques and the art of always being right
Read and understand a message
- Literary Analysis – Methodology and Tools
- Knowing how to read graphic documents
- Analyzing the form to understand the content of a text, whether alone or within a corpus
Write a message
- To search for an idea, to extract an idea from a fact, an example, a document
- Organize your ideas, put them in order / Create a plan
- Knowing how to nuance, relativize, and modulate.
- The essentials for writing during an exam 1
- The essentials for writing during an exam 2
- The rules of argumentation
- Develop and illustrate an idea
- Choose the means of communication
- Write a readable message
- Engage with the message / Present your point of view
- Create an authentic message
- Use deictics and shifters wisely
- Logical connectors
- Structure your speech to make it logical
- Language levels
- Professional writing: The letter
- Professional writing: Summary note
- Professional documents: Reports and minutes
- Professional writing: The professional report
Modern Foreign Languages
Succeeding in my foreign language exams
- Improving your foreign language skills for the BTS GPME (Business Management and SME)
- Language exams in BTS GPME
- How to analyze a corpus of documents
- Write a report in French based on a corpus of texts
- Write a report in English based on a corpus of texts
- Writing a professional document in a foreign language
- How to present your ideas orally in a first foreign language (LE 1)
- Participating in an interview in a foreign language
- Talking about one’s professional experience
Becoming a professional
- Looking for a job
- Applying for a job
- In a job interview
- Leading meetings
- Organizing an online meeting
The business world
- Starting a business
- Navigating the working world
- Talking about social system and taxes
- Choosing a business strategy
- Negotiating a business deal
The market
- Knowing your customers
- Innovating to distinguish yourself on the market
- Managing the supply chain
- Marketing and advertising in the 21st century
Business Ethics and Companies’ responsibilities in the globalized world
- Fighting for the planet at work
- Advocating for fairness in the globalized trade world
- Interacting in a multicultural environment
Understanding the geographical and historical realities of English-speaking countries
- The Commonwealth
- The British Isles
- English speaking countries in America
- English speaking countries in Africa
- English speaking countries of the Pacific
- Understanding the different accent of the English-speaking world // Anglophone culture: the different accents
Good to know or to review
- The use of irregular verbs
- The media of the English-speaking world
Economic, legal and managerial culture
Integration of the company within its environment;
Regulation of company activity;
Organization of company activity;
Impact of digital technology on company life;
Changes in work;
Strategic choices of the company
Upon completion of the training, you will obtain
State Diploma
Obtain the BTS « SME Management » level 5, registered with the RNCP, under number 38363, by decree of 19/02/2018 published in the Official Journal of 06/03/2018
Certificate of completion of school training
&
120 Credits
ECTS (European Credit Transfer and Accumulation System) allows diplomas to be recognized in all countries of the European Union.
The Studi Method: Your Path to Success
Support until success
Methodological and motivational support at every stage of your training journey, and support from your expert trainers
Career coaching
Exclusive job and career-oriented coaching program to boost the success of your professional project and your employability
Learning by doing
Preparing for the professional world
Skills directly applicable based on real-world examples, projects, case studies, and immersive content.
Network of leading trainers
More than 700 expert trainers to pass on best practices in each field
Academic & Digital Excellence
Terms and conditions
Admission requirements
To enroll in the training program leading to the targeted qualification, the candidate must:
- Be at least 16 years old on the date of entry into training
For any other situation, contact a training advisor who will assess your eligibility.
Professional experience and internship
The professional internship, which complements the theoretical learning, is essential for the validation of your qualification.
The total duration of the internship is a minimum of 210 hours.
The candidate will present proof of this period in the company to the examination session manager, who will keep a copy in the
session file.
Exam
The candidate will be evaluated according to the following methods:
- Assessments completed during training
- Production of a Professional Portfolio
- Creation of supplementary materials (document and slideshow)
- Completion and successful completion of the final in-person examinations:
– Professional simulation (4.5 hours)
– Technical maintenance (1 hour 25 minutes)
– Questioning based on production(s) (0h35)
– Final interview (0h10)
Certification
To find out the job placement rate for the targeted positions, consult the RNCP profile on the France Compétences website.
Validation by skills block
Professional certification is composed of several skill blocks that must be acquired in order to obtain the professional certification.
It is possible to validate one or more of the skill blocks. Each block can be acquired individually.
The RNCP record accessible from each training course record specifies the conditions for obtaining it.
For any questions regarding skills blocks, contact your training advisor.
Equivalencies and pathways
Represent, analyze, and improve the SME’s information system;
improve support processes and organize and monitor the SME’s activities;
participate in the SME’s business development and customer loyalty;
support the deployment of the SME’s communication plan;analyze the SME’s activity;
produce and analyze financial information;
identify the factors explaining commercial and financial performance;
design and analyze a dashboard.
Further studies
After obtaining the Professional Title of Home Services Coordinator, you can either:
enter the job market directly
or continue towards:
– a Professional Bachelor’s Degree in Personal Services
– a University Diploma of Technology (BUT) in Social Careers: Coordination and Management of Health and Social Care Establishments and Services.
This list is not exhaustive.
Other further options are available.
Performance indicators
Pricing and financing solutions
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
From
€76 / month
Scholarship
From
-30%
€4,190
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
From
€76 / month
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
From
€76 / month
Scholarship
From
-30%
Included
- Written courses and videos on demand
- Educational support and guidance
- Career coaching Unlimited access to Skills 360 for 2 years
- Application and registration fees***
- Unlimited access to over 10,000 virtual classes**** live and on-demand
- Professional projects Career coaching
- Unlimited access to Skills 360 for 2 years
- 2-Year Success Guarantee and Graduate or Your Money Back Guarantee*****
*Subject to sufficient CPF training credits and exemption from financial contribution.
**Subject to acceptance. You have a withdrawal period. See terms and conditions. ***Excludes State Diplomas and exam preparation. ****Average number of live virtual classes observed over the last 12 months (mostly organized from 6 pm onwards). *****See Studi’s Terms and Conditions.
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