Graduate Manager of Small or Medium-Sized Organizations
- 100% online 24/7 • Web & Mobile
- Estimated duration: 380 hours • 8 months
- Starting at any time of the year
- State-recognized diploma certification • Level 5 (Bac+2)
In short
Develop the techniques and knowledge to manage and organize the company’s activities!
This training enables you to acquire all the necessary skills to manage an economic structure in its human, commercial, production and financial dimensions.
- Managing an organization with a team
- To implement the social purpose of the structure
- Prepare and present an activity report for the organization
Program
Managing an organization with a team
Develop a systemic view of the structure within its environment
- The general organization of an economic structure
- The functions of an economic structure
- Identifying the various internal and external stakeholders
- Communication with the various relevant stakeholders
- External contacts as sources of information
- Administrative management
- Strategic intelligence
- Economic intelligence
- Monitoring and innovation
- Corporate values and culture
- The implementation of a CSR approach
- The regulatory and systemic framework of the company
- Information systems
- Securing your digital presence and countering threats
- The objectives of strategic diagnoses
- Analysis tools
Organize processes and monitor projects
- The methodology of the strategic process
- The characteristics of a project
- Managing a project
- Project communication
- The project stakeholders
- Risk and constraint assessment and management
- Drafting specifications
- The construction of the schedule
- Budgeting and action planning
- Project management tools
Integrating the structure into its territory
- Understanding and defining the territory
- Translating a company’s strategic directions
- Commercial communication policy
- The e-marketing plan
- Positioning and image
- The development of professional social networks
- Communication strategies in the digital age
- Managing a network of partners or prescribers
- Contribution to institutional communication
- Initiating and developing business partnerships
Managing and leading a team
- Management and the manager
- The management of individuals and groups
- Delegation of tasks
- The organizational chart
- The diagnosis of the transformation
- Change management support
- Co-created and transparent internal communication is key to successful change.
- Collaborative tools for sharing resources
Integrating and supporting your employees
- The overall recruitment process
- Questions to ask before recruiting
- Analysis of the job opening
- Job profile and selection criteria
- The challenges of the integration process
- Preparing and welcoming the new employee
- Employee support and monitoring
- HR interviews
- Training at the heart of performance reviews and professional interviews
- The action plan, monitoring and evaluation of the GEPP
- Editing social dashboards
Managing the administrative and legal aspects of team management
- Sources of labor law
- Administrative and regulatory news
- Organization and monitoring of personnel files
- Monitor the management of DSN (Social Security Declaration) and payroll
- Management of working time, absences and leave
- Quality of Life and Working Conditions
- The obligation to employ disabled workers
- Risk prevention in the workplace
- Implement solutions to track deadlines related to occupational health
- Day-to-day management with employee representatives and social dialogue within the company
To implement the social purpose of the structure
Analyze market and customer trends
- The fundamentals of business strategy
- Marketing and sales intelligence
- Competitive and sector intelligence
- Societal/behavioral monitoring
- The benchmark
- Monitoring matrices
- Demand segmentation
- Leveraging business intelligence tools
Develop a marketing action plan for a product
- Fundamentals of digital marketing
- The sales and marketing action plan
- The structure of a strategic marketing plan
- The positioning formulation
- Implementation of the marketing action plan
- Marketing mix and marketing plan
- Marketing mix: the product
- Marketing mix: the price
- Marketing mix: communication
- Marketing mix: distribution
- Consumer behavior and point-of-sale choice
Mastering the fundamentals of commerce and sales
- The sales force and its components
- General information on the commercial action plan
- The sales stance
- Sales techniques and negotiation
- Constructing an argument
- The role of digital strategy in the overall business strategy
- Preparing for contract negotiations
- Managing a network of partners or prescribers
- The use of CRM in customer relations
- Defining the terms of an event operation
- Detection, analysis and monitoring of calls for tenders
- Distribution channels
- Important regulations in trade and sales
Managing the performance of sales teams
- Leading the sales team
- Setting team objectives
- Set SMART goals
- The organization of customer prospecting
- Dashboards
- Monitoring indicators according to objectives
- Performance monitoring
- Corrective actions
Organize production
- Define and plan production
- Optimize resources for production
- Analyze and negotiate production costs
- Manage storage and supply for production needs
- Control production
- Customer satisfaction indicators
- Maintain and develop production tools
- Managing a production team
- Assess the risks and safety of production teams
- Managing production outsourcing and external operations
Implementing a certification process
- Labels and certifications: choosing the right one
- To initiate a certification process
Prepare and present an activity report for the organization
Introduction to Accounting
- Accounting entries
- Simple accounting entries
- The presentation of the accounting for accounting transactions
- The principle of VAT
- Deductibility, taxable event and VAT liability
- Use of accounting software or an accounting module of an integrated management software package
- Safeguarding and maintaining the confidentiality of accounting data
Analyze the structure’s profit and loss statement
- The presentation of an income statement
- The breakdown of purchase accounts in the profit and loss statement
- Details of other operating expenses, financial and exceptional expenses in the income statement
- Details of the products in the income statement
Analyze the structure’s balance sheet
- The presentation of a report
- Details of fixed assets
- Details of current assets
- Details of liabilities – Equity
- Details of liabilities – Provisions and debts
Analyze the company’s financial situation
- The SIG and the CAF of the PCG
- Ratios derived from the income statement
- Reprocessing of SIG and CAF data
- The functional assessment
- Operating ratios derived from the functional balance sheet
- The financial statement
- Financial balance sheet ratios
- Cost analysis and break-even point
- Short-term financing methods
- Long-term financing methods for investments
- The legal and financial situation of the company in the event of a crisis
Knowing and understanding summary documents
- Write a summary report
- The results
- The income statement
- The accounting appendix
Write the organization’s activity report
- Prepare the drafting of the organization’s activity report
- Analyze company performance and collect data
- Write and present the organization’s activity report
Cross-functional skills of a manager of a small or medium-sized organization
Understanding and recognizing disability
- The main categories of disability
- Adapting the workstation of an employee with a disability
- The company’s disability liaison officer
Communicate
- Techniques for becoming a better communicator
- Verbal and non-verbal communication
- Active listening
- Nonviolent Communication: Communicating with Empathy
- The importance of adapting your message
- The art of the pitch
- Best practices for professional writing
- The meeting minutes
- Personal branding
Implement a problem-solving approach
- Adapting to change
- Problem solving
- Defusing a conflict situation
- Facilitating structured meetings
- Tips to boost your productivity
- The importance of prioritizing
Upon completion of the training, you will obtain
State Diploma
Obtain the Professional Title “Manager of a small or medium-sized structure” level 5, registered with the RNCP under number 38575 by decision of France Compétences on 20/12/2023
Certificate of completion of school training
&
Obtain the Assistant Director of SMEs/SMIs diploma awarded by Studi in partnership with Comptalia
The Studi Method: Your Path to Success
Support until success
Methodological and motivational support at every stage of your training journey, and support from your expert trainers
Career coaching
Exclusive job and career-oriented coaching program to boost the success of your professional project and your employability
Learning by doing
Preparing for the professional world
Skills directly applicable based on real-world examples, projects, case studies, and immersive content.
Network of leading trainers
More than 700 expert trainers to pass on best practices in each field
Academic & Digital Excellence
Terms and conditions
Admission requirements
To enroll in the training program leading to the targeted qualification, the candidate must:
- Be at least 16 years old on the date of entry into training
For any other situation, contact a training advisor who will assess your eligibility.
Professional experience and internship
The professional internship, which complements the theoretical learning, is essential for the validation of your qualification.
The total duration of the internship is a minimum of 210 hours.
The candidate will present proof of this period in the company to the examination session manager, who will keep a copy in the
session file.
Exam
The candidate will be evaluated according to the following methods:
- Assessments completed during training
- Production of a Professional Portfolio
- Creation of supplementary materials (document and slideshow)
- Completion and successful completion of the final in-person examinations:
– Professional simulation (4.5 hours)
– Technical maintenance (1 hour 25 minutes)
– Questioning based on production(s) (0h35)
– Final interview (0h10)
Certification
To find out the job placement rate for the targeted positions, consult the RNCP profile on the France Compétences website.
Validation by skills block
Professional certification is composed of several skill blocks that must be acquired in order to obtain the professional certification.
It is possible to validate one or more of the skill blocks. Each block can be acquired individually.
The RNCP record accessible from each training course record specifies the conditions for obtaining it.
For any questions regarding skills blocks, contact your training advisor.
Equivalencies and pathways
Partial equivalencies with:
RNCP36938 – BTS (Advanced Vocational Diploma) – Social and Family Economics;
RNCP36939 – BTS (Advanced Vocational Diploma) – Services and Benefits in the Health and Social Sectors; RNCP38575 – TP (Professional Title) –
Manager of a Small or Medium-Sized Structure;
RNCP38676 – TP – Manager of a Retail Unit.
Full equivalency with:
RNCP35993 – TP – Home Services Coordinator.
For more details: see the France Compétences fact sheet – https://www.francecompetences.fr/recherche/rncp/39539/
Further studies
After obtaining the Professional Title of Home Services Coordinator, you can either:
enter the job market directly
or continue towards:
– a Professional Bachelor’s Degree in Personal Services
– a University Diploma of Technology (BUT) in Social Careers: Coordination and Management of Health and Social Care Establishments and Services.
This list is not exhaustive.
Other further options are available.
Performance indicators
Pricing and financing solutions
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
From
€76 / month
Scholarship
From
-30%
€4,190
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
From
€76 / month
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
From
€76 / month
Scholarship
From
-30%
Included
- Written courses and videos on demand
- Educational support and guidance
- Career coaching Unlimited access to Skills 360 for 2 years
- Application and registration fees***
- Unlimited access to over 10,000 virtual classes**** live and on-demand
- Professional projects Career coaching
- Unlimited access to Skills 360 for 2 years
- 2-Year Success Guarantee and Graduate or Your Money Back Guarantee*****
*Subject to sufficient CPF training credits and exemption from financial contribution.
**Subject to acceptance. You have a withdrawal period. See terms and conditions. ***Excludes State Diplomas and exam preparation. ****Average number of live virtual classes observed over the last 12 months (mostly organized from 6 pm onwards). *****See Studi’s Terms and Conditions.
Target professions
- Deputy Director
- Manager
- General Delegate
- Chef / Chef
- Director
- Responsible
- Delegate
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