BTS Real Estate Professions
Description
- 100% online 24/7 • Web & Mobile
- Estimated duration: 1100 hours • 16 months
- Starting at any time of the year
- State-recognized diploma certification • Level 5 (Bac+2)
- ECTS credits: 120 credits
In short
Become an expert in the field of real estate!
This training will enable you to become a real estate services professional. You will master all aspects of property management (rental management, condominium management, etc.) and gain a solid understanding of real estate transactions and real estate law.
- Managing the client's real estate project for sale and/or rental
- Condominium and social housing administration
- Building management consulting in the context of climate change
- Building professionalism in real estate
Program
Managing the client's real estate project for sale and/or rental
Develop the agency’s portfolio
- Analysis of the real estate market
- Demand segmentation
- Customer prospecting and loyalty
- Finding prospects
- Designing prospecting materials
- Customer knowledge, technical and sales datasheets
- The CROC method and techniques for connecting with the target audience
- The CERC method and inbound call handling techniques
- Argumentation techniques tailored to the client
- Refuting the objections
- The commission scale
- Measuring commercial performance
Advising the client on their choices and procedures
- Presentation of the real estate transaction
- The sales mandate
- The valuation of a residential property
- Valuation of professional and commercial assets
- The rental agreement
- Rent estimation
- Rental profitability
- The research mandate
- The management mandate
- The valuation of life annuities and property division
- Mandatory diagnostics
To market a property for sale or rent
- The real estate agency’s advertisement
- Mandatory display and information
- The decree of January 10, 2017 on advertisements
- Special promotional operations
- Direct mail and email marketing to promote a product
- The use of social media in its sales strategy
- Communication and social media in the real estate sector
Supporting the purchasing client
- Receiving the call and identifying the acquiring client
- The visit slip, the visit report, and the follow-up to visits
- Real estate negotiation
- The purchase offer
- The buyer’s financial analysis
- The loan agreement
- Loan guarantees and insurance
- Registration fees and VAT
- The capital gain
- Tax exemption
- Preliminary contracts
- Real estate transaction software
Supporting landlord and tenant clients
- Decent housing
- Owner’s file documentation and diagnostic reports
- Unfurnished rental
- Furnished rentals
- Shared accommodation
- The commercial lease
- Seasonal rentals
- Taxation of rental income (unfurnished rentals)
- Pinel tax breaks
- Taxation of rental income (furnished rentals)
- The tenant’s financial analysis
- The concept of non-discrimination
- The tenant’s installation
- Premises insurance
- The different legal frameworks for rentals: professional and commercial leases
- The lease agreement and the depreciation schedule
- Management software
To ensure the administrative and financial monitoring of the rental
- Introduction to rental management
- Payment of rent and charges (private and social)
- The payment due date notice and the receipt
- The management report
- Rent and charges review, rent surcharge (private and social housing)
- Payment defaults (procedures to follow)
- Compensation procedures
- The obligations towards the tenant (maintenance, adjustment of charges)
- The tenant’s maintenance obligations (rental repairs)
- Estimates and work
- The renewal or extension of the lease
- Termination of the lease at the tenant’s initiative
- Termination of the lease at the landlord’s initiative
- Notice to vacate for sale: the tenant’s right of first refusal
- The move-out inspection and the security deposit
- Neighborhood disputes
Improve customer relations
- Mastering prospecting, customer loyalty, and customer experience
- Evaluate customer satisfaction
- Customer loyalty through digital channels
- Evaluation of customer loyalty initiatives
- Reputation and online reputation
- The database
- Monitoring tools
- The GDPR
Condominium and social housing administration
What is a condominium?
- Introduction to co-ownership
- Presentation of condominium management
- Common areas and private areas
- Condominium documents
- The rights and obligations of co-owners
- The role and responsibility of the condominium association
- The union council
- The powers of the condominium association during general meetings
Propose a suitable property management contract
- Criteria for choosing a trustee
- The content of the trustee’s contract
- The appointment and removal of the trustee
Organizing and leading a General Assembly
- Preparing for the general meeting of co-owners
- The conditions of majority
- The holding of the general assembly
- Mastering the art of facilitating meetings for effective and successful communication
- Calculating majorities
- The minutes of the general meeting
- Follow-up to the general assembly
Implement administrative and accounting management
- The allocation keys
- Budget preparation
- Accounting principles
- Accounting entries
- Fundraising appeals
- The charges
- The regularization of charges
- Accounting documents
- Account verification
- The building maintenance log
- The establishment of the dated statement
- The preservation and transmission of documents
- Condominium management software
Managing staff and service providers
- Building staff – The different categories and their contracts
- Building staff – Human resources management and employee protection
- Choosing a suitable solution to meet the monitoring, maintenance and service needs of the syndicate
- Job profile and selection criteria
- The pre-selection
- The recruitment process
- How to write a service contract
- The presentation and methodology of the payslip
- Risk prevention in the workplace
- Motivation at work
- Contributing to communication in a context of social conflict
Managing conflicts and disputes
- Defusing a conflict situation
- Professional liability insurance
- The procedures for recovering charges
- Legal proceedings within the condominium
Supporting the beneficiary of social housing
- The role of social housing
- Social housing
- Conditions for granting social housing
- Rent, utilities, and additional rent
- Housing assistance (for tenants and landlords, the role of the Anah)
- Social access to homeownership
Building management consulting in the context of climate change
Inform and advise the client on the consequences of climate change on their real estate assets
- The city and the environmental question
- The climate
- Biodiversity collapse – the causes
- Biodiversity collapse – the effects
- Definitions and uses of different energy sources
- The different energy sources – advantages and disadvantages
- Environmental Law
- Site analysis
- The energy balance of a building
- New construction: from thermal regulations to energy regulations
- The technical installations of a building
Supporting the client with their needs and the management of the work
- Energy-efficient renovation of existing buildings
- Technical vocabulary of the building
- Estimates and work
- Comparing quotes and contracts
- The stakeholders in a construction project
- Assistance for renovations
- The rules applicable to the act of building
- Accessibility and safety
- Administrative permits for construction
Informing and supporting the client on risk and claims management
- The various insurances and guarantees related to real estate
- Building insurance
- Agreements between insurers
- Construction work, insurance, and claims
- The evolution of guarantees related to climate change
- The main procedures for managing claims in real estate
Taking into account land-use planning policy when advising clients
- The evolution of housing over the centuries
- Construction systems and building materials
- The impact of architectural style on property value
- Identifying protected sites and their constraints
- Distinguishing regional specificities and their constraints
- Urban planning regulations
- Urban planning documents
Supporting the client in their off-plan purchase
- The VEFA
- The construction
- Real estate development and the construction of individual houses
- Construction insurance and guarantees
- Specific documents for the buyer in a VEFA (off-plan) sale
- Marketing a property off-plan
Building professionalism in real estate
Characterizing a territory in its real estate dimension
- The existing French housing stock
- Distinguishing regional specificities and their constraints
- Developing local expertise
- The evolution of housing over the centuries
- The city and urban planning
Understanding and analyzing a real estate company
- The strategies of companies in the real estate sector
- Groupings in the real estate sector
- Competitive and sector intelligence
- Create a marketing plan
- Choosing a legal structure
Developing customer relationships
- Communication with the client
- The concept of loyalty
- The client file
- The implementation and effectiveness of a customer loyalty strategy
- Customer loyalty tools
- Design and use a schedule for tracking customer loyalty initiatives
- Offer a goodwill gesture while respecting company procedures
- Customer satisfaction measurement tools
- Measuring the effectiveness of loyalty programs
- Internal and external multichannel applications
- Social media: for whom? Why?
- Social networks and online reputation
- Customer satisfaction and after-sales marketing
Building a professional project
- The importance of knowing yourself well
- Strengths and talents
- Personal branding
- Imposter syndrome
- Adapting to change
- Techniques for becoming a better communicator
- The art of the pitch
- Internship, volunteering, professional experience
- Professional training
Legal and economic environment of real estate activities
Distinguishing between property rights and the right to housing
- Regulatory industry news
- Introduction to Law
- Property rights and the right to housing
Identify the legal framework for real estate activities and professional obligations
- Professional regulations
- Ethics, professional conduct and citizenship in the real estate sector
Understanding the specific characteristics of the real estate sector
- From the goods and services market to the real estate markets
- Importance and specificity of the real estate economy
- Real estate markets
- Residential real estate markets
- Characteristics of commercial real estate markets
- The influence of demographic and social variables
- Economic cycle in real estate
- The diversity of actors
- Comparison of the main foreign markets
- The development of services at the international level
- The penetration of the French market by foreign investors
Adapting the residential pathway to the evolving needs of households
- Changes in lifestyles and their impact on household composition
- Inadequate housing
- Redistribution policies
- Taking sustainable development into account
To characterize the person’s legal situation
- Legal personality
- Legal capacity
- Matrimonial property regimes, marriage, civil partnerships, cohabitation
- Trader status
- The sole proprietor
Understanding the legal framework of real estate transactions
- The general theory of contracts
- The stages and conditions of contract formation
- Contractual obligations, binding force and the relative effect of contracts
- The protection of contractors
- Civil and criminal liability
- The responsibility of the real estate professional
- Insurance for real estate professionals
Understanding the legal framework of real estate assets
- Property law
- Heritage
- The property
- Methods of acquiring and proving property rights
- Definition of full ownership and dismemberment of ownership
- The SCI
Choosing a suitable method for resolving disputes in the real estate sector
- Legal acts and facts
- The authentic instrument and the private instrument
- Proof of rights
- The jurisdictional organization
- Methods of conflict resolution
Determining the strategic choices of real estate companies
- The strategies of companies in the real estate sector
- Analyzing the company’s profitability and earning potential: the projected budget
- Quantifying the funding requirement
- The cash flow budget
Determine the organizational structure of a real estate company
- Choosing a legal structure
- Partnerships: a solution for developing your real estate business
- Information systems
Determining the status of employees in a real estate company
- The employment contract
- The rights and obligations of employees
- The legal status of employees and self-employed workers
- Collective bargaining agreements in the real estate sector
- Job profile and selection criteria
- The pre-selection
LVE applied to real estate
Succeeding in my foreign language exams for the BTS
- Language exams in BTS PI
- How to analyze a corpus of documents
- Write a report in French based on a corpus of texts
- Writing a professional document in a foreign language
- The practical exercise for the BTS PI oral exam
Becoming a professional
- Looking for a job
- Applying for a job
- In a job interview
- Leading meetings
- Organizing an online meeting
The business world
- Negotiating a business deal
- Knowing your customers
- Innovating to distinguish yourself on the market
- Managing the supply chain
- Marketing and advertising in the 21st century
Business Ethics and Companies’ responsibilities in the globalized world
- Fighting for the planet at work
- Advocating for fairness in the globalized trade world
- Interacting in a multicultural environment
Understanding the geographical and historical realities of English-speaking countries
- The Commonwealth
- The British Isles
- English speaking countries in America
- English speaking countries in Africa
- English speaking countries of the Pacific
- Understanding the different accents of the English-speaking world
Good to know or to review
- The use of irregular verbs
- The media of the English-speaking world
The real estate industry
- Welcome to our real estate agency
- Guiding a prospective client
- Resolving conflicts
- Making a sell
- Advising investors
- Managing shared properties
- Argumentation in all situations
- Case Study
General knowledge and expression (BTS)
Understanding and arguing
- Methodology for analyzing works
- Test methodology
To find out more and gather information
- Researching through time, staying informed in the age of the internet and social networks.
- Mastering documentary research tools and monitoring
- Organizing your information search
- Relying on the right support
- Extracting information from an organized or unorganized document
- Processing information
- Learn comparative analysis
- To qualify and relativize information based on transtextuality
- To conduct a critical assessment of a document or subject
- Recognizing the different cognitive biases
- Recognizing the different sophisticated techniques and the art of always being right
Read and understand a message
- Literary Analysis – Methodology and Tools
- Knowing how to read graphic documents
- Analyzing the form to understand the content of a text, whether alone or within a corpus
Write a message
- To search for an idea, to extract an idea from a fact, an example, a document
- Organize your ideas, put them in order / Create a plan
- Knowing how to nuance, relativize, and modulate.
- The essentials for writing during an exam 1
- The essentials for writing during an exam 2
- The rules of argumentation
- Develop and illustrate an idea
- Choose the means of communication
- Write a readable message
- Engage with the message / Present your point of view
- Create an authentic message
- Use deictics and shifters wisely
- Logical connectors
- Structure your speech to make it logical
- Language levels
- Professional writing: The letter
- Professional writing: Summary note
- Professional documents: Reports and minutes
- Professional writing: The professional report
Upon completion of the training, you will obtain
State Diploma
Recognized by the state
Obtain the BTS « Real Estate Professions » level 5 qualification, registered with the RNCP under number 38380, by decree of 22/11/2023 published in the Official Journal of 08/12/2023
Certificate of completion of school training
in partnership with ESG Real Estate
&
Obtain the Real Estate Transactions and Management Officer diploma awarded by Studi in partnership with ESG Immobilier
120 Credits
ECTS (European Credit Transfer and Accumulation System) allows diplomas to be recognized in all countries of the European Union.
The Studi Method: Your Path to Success
Support until success
Methodological and motivational support at every stage of your training journey, and support from your expert trainers
Career coaching
Exclusive job and career-oriented coaching program to boost the success of your professional project and your employability
Learning by doing
Active learning where you are an active participant in your learning: build, create, experiment!
Preparing for the professional world
Skills directly applicable based on real-world examples, projects, case studies, and immersive content.
Network of leading trainers
More than 700 expert trainers to pass on best practices in each field
Academic & Digital Excellence
Written and video courses, on demand and live. Training platform accessible 24/7 online and via iOS/Android app.
Terms and conditions
Admission requirements
To enroll in the training program leading to the targeted qualification, the candidate must:
- Be at least 16 years old on the date of entry into training
For any other situation, contact a training advisor who will assess your eligibility.
Professional experience and internship
The professional internship, which complements the theoretical learning, is essential for the validation of your qualification.
The total duration of the internship is a minimum of 210 hours.
The candidate will present proof of this period in the company to the examination session manager, who will keep a copy in the
session file.
Exam
Exam month:January/FebruaryMarch/AprilJune/JulySeptember/OctoberNovember/December
Place :« In person (Paris, Montpellier, Bordeaux or Lyon – your choice) »
The candidate will be evaluated according to the following methods:
- Assessments completed during training
- Production of a Professional Portfolio
- Creation of supplementary materials (document and slideshow)
- Completion and successful completion of the final in-person examinations:
– Professional simulation (4.5 hours)
– Technical maintenance (1 hour 25 minutes)
– Questioning based on production(s) (0h35)
– Final interview (0h10)
Certification
Certification: Professional Title « Home Services Manager-Coordinator », level 5, issued by the Ministry of Labour, RNCP39539, decision of France Compétences on 20/08/24
Certifying body: Ministry of Labour
To find out the job placement rate for the targeted positions, consult the RNCP profile on the France Compétences website.
Validation by skills block
Professional certification is composed of several skill blocks that must be acquired in order to obtain the professional certification.
It is possible to validate one or more of the skill blocks. Each block can be acquired individually.
The RNCP record accessible from each training course record specifies the conditions for obtaining it.
For any questions regarding skills blocks, contact your training advisor.
Equivalencies and pathways
Represent, analyze, and improve the SME’s information system;
improve support processes and organize and monitor the SME’s activities;
participate in the SME’s business development and customer loyalty;
support the deployment of the SME’s communication plan;analyze the SME’s activity;
produce and analyze financial information;
identify the factors explaining commercial and financial performance;
design and analyze a dashboard.
Further studies
After obtaining the Professional Title of Home Services Coordinator, you can either:
enter the job market directly
or continue towards:
– a Professional Bachelor’s Degree in Personal Services
– a University Diploma of Technology (BUT) in Social Careers: Coordination and Management of Health and Social Care Establishments and Services.
This list is not exhaustive.
Other further options are available.
Performance indicators
Employment rate: 92%
Success rate: 81%
Course satisfaction rate: 89%
Overall satisfaction rate: 75%
Pricing and financing solutions
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
Finance your training easily in installments with no fees for up to 36 months**
From
€76 / month
Scholarship
Benefit from a scholarship based on your profile
From
-30%
€4,190
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
Finance your training easily in installments with no fees for up to 36 months**
From
€76 / month
€3,890
Price for individuals.
France Work
Training eligible for funding from France Travail (formerly Pôle Emploi)
From
€0
Personal financing
Finance your training easily in installments with no fees for up to 36 months**
From
€76 / month
Scholarship
Benefit from a scholarship based on your profile
From
-30%
Included
- Written courses and videos on demand
- Educational support and guidance
- Career coaching Unlimited access to Skills 360 for 2 years
- Application and registration fees***
- Unlimited access to over 10,000 virtual classes**** live and on-demand
- Professional projects Career coaching
- Unlimited access to Skills 360 for 2 years
- 2-Year Success Guarantee and Graduate or Your Money Back Guarantee*****
*Subject to sufficient CPF training credits and exemption from financial contribution.
**Subject to acceptance. You have a withdrawal period. See terms and conditions. ***Excludes State Diplomas and exam preparation. ****Average number of live virtual classes observed over the last 12 months (mostly organized from 6 pm onwards). *****See Studi’s Terms and Conditions.
Target professions
- Senior Manager
- Park manager
- Condominium Assistant
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